Exchange & Return Policy
We are more than happy to offer Exchange and Return Service if you dislike the hair you received for any reason. Please Contact us via email within 14 days after receiving. Our email address: [email protected]
For Exchange, there is no extra fee for the first time exchange; For Return or 2nd time Exchange, $25 restocking fee will be deducted.
Please note that:
1. The returned item must be in its original status;
2. Items that have been worn, combed, cut or washed cannot be returned;
3. Any customized item cannot be returned.
4. Customer is responsible to pay the returned shipping fee;
5. Please contact us before shipping the item back, so that we can provide a return addrees for you. Otherwise, we have the right to refuse the returned package without our permission.
Our email address: [email protected]
RPGhair Co, Ltd